Managed, trained, and mentored a team of 65 designers in a continuous improvement environment, promoting career development and growth. Led design systems for Health, Home, and Fiserv verticals. Partnered with Data Science and development team to create UI/UX for the machine learning (ML) platform and correlate data for future findings on user paths. Increased conversion rates across the Energy vertical from 18% to 67% as well as increased 36% user engagement for My Chart/Novant Healthcare App in 6 months by applying HCI best practices.